Effective Date: January 17, 2025
At Hayati Natural Beauty Zone, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website hayatiorganiczone.online and interact with our products and services.
1. Information We Collect
We collect the following types of information when you interact with our website:
1.1. Personal Information
When you place an order, create an account, or contact us, we collect personal details, including:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely via our payment gateway)
1.2. Non-Personal Information
We may collect non-personal information, including:
- Browser type and version
- Device type
- IP address
- Referring website
- Pages visited and time spent on the website
- Cookies and tracking data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and customer service.
- Communication: To send order confirmations, shipping updates, promotional offers, and other communications regarding your account or our services.
- Customer Support: To respond to inquiries, provide support, and resolve any issues you encounter.
- Marketing: To send you marketing communications, special offers, and updates about our products, services, or promotions (you can opt-out at any time).
- Improving User Experience: To enhance the functionality and content of our website, and improve our customer service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us operate our website, process payments, or deliver products. These may include:
- Payment processors (e.g., bKash, bank transfer services)
- Shipping providers (e.g., Pathao, Redx Courier)
- Website hosting providers and technical support services
We ensure that these third parties have appropriate data protection measures in place.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small files stored on your device that help us enhance your experience on our website. You can choose to disable cookies in your browser settings, but doing so may affect some functionality of the website.
We may also use third-party tools like Google Analytics to analyze website usage, improve user experience, and track sales data.
5. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights concerning your personal data:
- Access: You can request a copy of your personal information that we hold.
- Correction: You can correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to applicable laws.
- Opt-out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us using the details below.
7. Links to Third-Party Websites
Our website may contain links to third-party websites, such as social media platforms, payment processors, or affiliate websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under it, please contact us:
- Email: Support@hayatiorganiczone.online
- Phone: 01602776737
- Website: hayatiorganiczone.online
Thank you for trusting Hayati Natural Beauty Zone with your personal information. We value your privacy and are committed to protecting it.