Welcome to Hayati Natural Beauty Zone! These Terms and Conditions (“Terms”) govern your use of our website and the services provided by Hayati Natural Beauty Zone. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our services or website.
1. General Information
- Business Name: Hayati Natural Beauty Zone
- Owner: Alamin Islam
- Contact Information:
Phone: 01602776737
Email: Support@hayatiorganiczone.online
2. Products and Services
We offer a variety of beauty products, including hair care oils, skin creams, and other natural beauty products. All products are subject to availability and may be updated or discontinued without notice. The images and descriptions provided on the website are for illustrative purposes, and the actual product may differ slightly.
3. Product Pricing
Prices listed on the website are in Bangladeshi Taka (BDT) and may be subject to change. The price at the time of purchase is the final price. We reserve the right to modify prices, including during promotional periods, without prior notice. Delivery charges may also apply.
4. Orders and Payments
By placing an order, you are making an offer to purchase the products in your cart at the specified price. We reserve the right to accept or reject your order at our discretion. Payments for products can be made through bKash, bank transfer, or other available methods.
All transactions on our website are secure, and we take privacy seriously. We utilize SSL encryption to protect your payment information.
5. Shipping and Delivery
We currently offer nationwide delivery via Pathao/Redx Courier, with delivery taking between 2-7 business days depending on your location. A delivery charge of BDT 120 is applied to all orders. Please ensure your address is correct when placing an order, as we are not responsible for any delays or non-delivery caused by incorrect information provided.
6. Returns and Refunds
We strive to provide the best quality products. If you are not satisfied with your purchase, please contact us within 7 days of receiving the product for a return or exchange. The product must be unused and in its original packaging. If the product is defective or damaged, we will offer a full refund or replacement.
Refunds will be processed through the same payment method used for the original transaction. Please note that shipping fees are non-refundable.
7. Customer Account
When creating an account on our website, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details and password. You must notify us immediately if you suspect any unauthorized use of your account.
8. Privacy Policy
We value your privacy. We collect personal data such as your name, email address, shipping address, and payment details to process your orders. This information is stored securely and used only for order fulfillment and customer service purposes. For more information, please refer to our Privacy Policy.
9. Intellectual Property
All content on this website, including product images, descriptions, text, graphics, logos, and trademarks, is the property of Hayati Natural Beauty Zone or its licensors. You may not use, reproduce, or distribute any content from this website without prior written consent from us.
10. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages that may arise from using our products or services. Our liability is limited to the amount paid for the product in question.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be resolved under the jurisdiction of the courts in Bangladesh.
12. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. Your continued use of our services after any changes to these Terms will constitute your acceptance of such changes.
13. Contact Us
If you have any questions about these Terms & Conditions or need further assistance, please contact us at:
- Email: Support@hayatiorganiczone.online
- Phone: 01602776737
Thank you for choosing Hayati Natural Beauty Zone!